Region

Europe

Serving

The first region, and the anchor for Europe, Africa and the Middle East. Everything else was brought up against what this one proved.

What runs here

SIP edge eu.sip.telenaas.com Kamailio signalling only

Media plane media-eu.telenaas.com mediasoup no transcoding

Serves Europe, Africa, the Middle East

Emergency calling

AE no provider yet GB no provider yet IE no provider yet SA no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Region

Africa

Served from Europe

African traffic is anchored in Europe, and that is a decision rather than an oversight. Egress to Africa is billed at several times the European rate and infrastructure there is thin, so the trade is tens of milliseconds against a large multiple on every gigabyte.

What runs here

SIP edge eu.sip.telenaas.com Kamailio signalling only

Media plane media-eu.telenaas.com mediasoup no transcoding

Serves Africa

Emergency calling

EG no provider yet KE no provider yet NG no provider yet ZA no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Region

Asia

Planned

Configured and not yet serving. The hosts below are reserved; until the region is turned on, traffic for Asia is anchored in the nearest healthy one.

What runs here

SIP edge as.sip.telenaas.com Kamailio signalling only

Media plane media-as.telenaas.com mediasoup no transcoding

Serves Asia, Oceania

Emergency calling

AU no provider yet CN no provider yet IN no provider yet JP no provider yet NZ no provider yet SG no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Region

North America

Planned

Configured and not yet serving. The hosts below are reserved; until the region is turned on, traffic for North America is anchored in the nearest healthy one.

What runs here

SIP edge na.sip.telenaas.com Kamailio signalling only

Media plane media-na.telenaas.com mediasoup no transcoding

Serves North America

Emergency calling

CA no provider yet MX no provider yet US no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Region

Latin America

Planned

Configured and not yet serving. The hosts below are reserved; until the region is turned on, traffic for Latin America is anchored in the nearest healthy one.

What runs here

SIP edge la.sip.telenaas.com Kamailio signalling only

Media plane media-la.telenaas.com mediasoup no transcoding

Serves Latin America

Emergency calling

BR no provider yet

Recognising an emergency number is not the same as reaching a dispatcher. Where no certified provider is contracted, the call is refused with a reason rather than attempted and lost.

Advertisement A phone system that is just a phone system Numbers, calls, queues and voicemail. No hardware, no contract. Telenaas Voice

Talk

TeleCall One-to-one audio, in the app. TeleMeet Video meetings, 4 people to 400. TeleVoip Real numbers on the real telephone network.

Answer

TeleChat Live chat, between anybody. TeleDesk A help desk that knows about the call. TeleAssistant What answers when you cannot. TeleCenter A VoIP phone system for a call centre: queues, agents and the wallboard.

Broadcast

TeleExpo Show the thing, live. TeleStream Live streaming, and the shop beside it.

One platform, one address book

They share a control plane, a media plane and one address book, so a conversation that starts on the telephone and continues in chat stays one thread rather than becoming two products.

See the product line

Reach them

TeleMarketing Campaigns by text, to people who agreed to hear from you. TeleSurvey Ask by text, one question at a time. TeleAlert The message that has to arrive now.

Keep them posted

TeleEcommerce Order updates your customers actually read. TeleLogistics Where the parcel is, said out loud. TeleSMS Appointments, confirmed and remembered. TeleAuth The second factor, sent and checked. TeleCash The text that arrives the moment money moves.

Consent is not a checkbox

Every message on every one of these checks the opt-out before it is sent, respects the hour of day unless it is an alert, and is priced per product so you can see which one earns its keep.

See the messaging products

Before it happens

TeleBooking Booked, arriving, leaving — said before they have to ask. TeleReminder The message that arrives in time to be useful.

Before it is late

TeleBilling The bill, before it is late. TeleInvoices Sent, seen, due, paid — and the one that is late.

A reminder counts back from the thing, not from the row

Set the arrival, the due date or the exam, and say how long before. The day before means the day before it happens — not the day before somebody typed it in — and a reminder whose moment has already passed is not sent at all. Any of them can also run on a schedule: the first of the month, every month, until you say stop.

Ask a number

TeleTransit Text the stop, hear when the bus comes. TeleFly Text a flight number, get its times.

Tell somebody

TeleCrime Report it by text, and get a reference.

Works on every phone ever made

No app, no data connection, no account: somebody texts a stop code, a flight number or what they saw, and gets an answer. Which is exactly the person your app never reaches.

See the text lines

Watching

TeleGuard When something is forced, the guards know in seconds. TeleHealth A fall, a missed dose, a reading out of range — somebody is told.

Acting

TeleAI Agents that can text, ring and open a room — on a leash. TeleAuth The second factor, sent and checked.

The first minute is the product

An alarm that reaches a person in seconds, escalates when nobody answers, and records the one nobody answered — rather than a dashboard nobody is watching at three in the morning.

IoT devices

IoT devices for Homes Doors, cameras, fall sensors IoT devices for Business Panels, trackers, cold-chain probes

Bundles

TeleHome A number, texting and an alarm — as one thing, for one home. TeleBusiness The same bundle, sized for premises and staff.

One price, and the box arrives ready

A number, texting and an alarm as one monthly line rather than four, with devices that were paired with the platform before they were put in the catalogue. Anything else can be added to the bundle later, at its own price, and taken off again.

See everything we sell

Connect

TeleInternet Broadband, fibre, fixed wireless and satellite — from whoever reaches the address.

How it works

Check an address Fibre, cable, fixed wireless or satellite Who provides it The carriers and ISPs behind each plan

Sold to a place, not to a person

A fibre plan exists only if somebody already laid fibre down that street, so the address is checked before an order is taken — and where a provider publishes no coverage API, the order waits for a person rather than pretending.

See TeleInternet

Buy

TelePhones Handsets, routers, SIMs and eSIMs, with the line already on them.

Connect it

SIM and eSIM Posted, or downloaded before you land Devices and routers Handsets, tablets, routers, wireless kit

A phone, and the line already on it

Handsets and routers from distributors and manufacturers; the line that runs on them from a carrier or an eSIM platform. One basket, one order, and an eSIM somebody can use the moment they land.

Watch

TeleTV Television and streaming packages, licensed for the country they are watched in.

How it works

Packages by country Rights are granted per country Who provides it Broadcasters, cable and satellite operators

A licence to watch, in one country

Television is not like broadband: what is sold is the right to watch particular content in a particular territory. Every package carries its own territories, and a package licensed for Ireland is not offered in France.

The Americas 34

Caribbean

Antigua and Barbuda Bahamas Barbados British Virgin Islands Cayman Islands Dominica Dominican Republic Grenada Guadeloupe Martinique Puerto Rico • Trinidad and Tobago Turks and Caicos Islands

Central America

Belize Costa Rica El Salvador Guatemala Honduras Mexico • Nicaragua Panama

Northern America

Bermuda Canada • United States of America •

South America

Argentina Bolivia Brazil • Chile Colombia Ecuador French Guiana Paraguay Peru Uruguay

Europe, Middle East and Africa 87

Caribbean

Anguilla Jamaica Saint Kitts and Nevis Saint Lucia Saint Vincent and Grenadines Saint-Barthélemy Saint-Martin (French part) Virgin Islands US •

Eastern Africa

Ethiopia Kenya Madagascar Mauritius Mayotte Mozambique Rwanda Réunion Seychelles Tanzania United Republic of Uganda Zambia Zimbabwe

Eastern Asia

Hong Kong SAR China Korea (South) Macao SAR China

Eastern Europe

Bulgaria Czech Republic Hungary Moldova Poland • Romania Russian Federation Slovakia Ukraine

Middle Africa

Angola Cameroon Congo (Kinshasa)

Northern Africa

Egypt Morocco

Northern Europe

Denmark Estonia Finland • Iceland Ireland • Latvia Lithuania • Norway Sweden • United Kingdom •

South-eastern Asia

Brunei Darussalam Viet Nam

Southern Africa

Botswana South Africa •

Southern Asia

India

Southern Europe

Albania Bosnia and Herzegovina Croatia Greece Italy Macedonia Republic of Malta Montenegro Portugal Serbia Slovenia Spain

Western Africa

Benin Ghana Nigeria

Western Asia

Bahrain Cyprus Georgia Iraq Israel Jordan Kuwait Oman Qatar Saudi Arabia United Arab Emirates

Western Europe

Austria Belgium • France Germany Luxembourg Monaco Netherlands • Switzerland

Asia Pacific 19

Australia and New Zealand

Australia • New Zealand

Central Asia

Kazakhstan Uzbekistan

Eastern Asia

China Japan

Melanesia

Papua New Guinea

Micronesia

Guam

South-eastern Asia

Cambodia Indonesia Malaysia Myanmar Philippines Singapore Thailand •

Southern Asia

Bangladesh Nepal Pakistan Sri Lanka

140 countries, and what each one can do

Numbers in 140, voice on 134, emergency calling on 50, and text messages on 17 — marked with a dot. Coverage is not one number, and the narrow one is the one worth knowing.

See the full table

Global coverage

Coverage by country 140 countries, and what each one can do

Watch

Telenaas channel Product films and training

Listen

TelePodcasts Conversations about building this Writing What we built, and what it taught us

Build

API reference Generated from the router Get a key Self-service, scoped, revocable OpenAPI document For your code generator

Operate

Status Measured, not declared Writing What we built, and what it taught us Usage and billing Priced by the room

Telenaas

Blog Sign in See a demo

TeleCrime

Report it by text, and get a reference.

Business

Somebody texts what happened and gets a reference back; the report is encrypted and a ticket is raised for whoever works the queue. It can be configured to take reports anonymously, in which case the number is never written down at all. It is not an emergency service, and every reply says so.

See it with real data Pricing

For a business

A quiet way to report something for people who will not ring, with the reports in one queue and a reference they can quote.

Build on it

Every endpoint sits under /api/v1/reports, and every agent tool is named telenaas_telecrime_*. A key scoped to TeleCrime reaches those and nothing else — reads included.

API reference OpenAPI document

What it is billed on

telecrime.query — carried media, not seats. Adding somebody to the team does not add to the bill.

TeleCall One-to-one audio, in the app. TeleMeet Video meetings, 4 people to 400. TeleExpo Show the thing, live. TeleVoip Real numbers on the real telephone network. TeleChat Live chat, between anybody. TeleDesk A help desk that knows about the call. TeleAssistant What answers when you cannot. TeleMarketing Campaigns by text, to people who agreed to hear from you. TeleSurvey Ask by text, one question at a time. TeleAlert The message that has to arrive now. TeleEcommerce Order updates your customers actually read. TeleLogistics Where the parcel is, said out loud. TeleSMS Appointments, confirmed and remembered. TeleTransit Text the stop, hear when the bus comes. TeleFly Text a flight number, get its times. TeleCrime Report it by text, and get a reference. TeleAuth The second factor, sent and checked. TeleGuard When something is forced, the guards know in seconds. TeleHealth A fall, a missed dose, a reading out of range — somebody is told. TeleAI Agents that can text, ring and open a room — on a leash. TeleMarket The hardware, already paired with the platform. TeleHome A number, texting and an alarm — as one thing, for one home. TeleBusiness The same bundle, sized for premises and staff. TeleCash The text that arrives the moment money moves. TeleBooking Booked, arriving, leaving — said before they have to ask. TeleBilling The bill, before it is late. TeleInvoices Sent, seen, due, paid — and the one that is late. TeleReminder The message that arrives in time to be useful. TeleMarkets A text when the market moves, not a newsletter next week. TeleInternet Broadband, fibre, fixed wireless and satellite — from whoever reaches the address. TelePhones Handsets, routers, SIMs and eSIMs, with the line already on them. TeleTV Television and streaming packages, licensed for the country they are watched in. TeleCenter A VoIP phone system for a call centre: queues, agents and the wallboard. TeleStream Live streaming, and the shop beside it. Build on the API REST and MCP

Languages

Dimmed languages set the page direction; their interface is still in English.